Cloud.bd.psu.edu 


Penn State Behrend Information Technology Services

Windows  Windows 8/10 Remote Desktop App (optional)  MAC  iPad  Android        VDI

Remote Desktop & VDI Service  (connecting to your Penn State computer)

For information or to request a personal virtual computer, please contact the Computer Center (x6018)


Windows   
(This service requires Internet Explorer)

Windows 7 system requirements (one time only)


Step 1:
Go to https://trusted.bd.psu.edu to setup your user account to use Remote Desktop. (this is only required once a semester or when you change your Access account password)

Step 2:
Follow the Academic Remote Services link below to access your office computer. Please enter your account information using the following format:

psu-erie\youruserid
(Example: psu-erie\abc123)

Note: Any prompts for credentials need to have psu-erie\ included prior to your username.

Step 3: Select Remote Desktops.





Step 4: In the "Connect to:" field ...enter your Penn State computer name - example (SOBHWP07000)

Step 5: Choose 'connect' and Enter your credentials

Example
: psu-erie\abc123

Click the to go to: Academic Remote Services

        Note: if you experience an incorrect password please visit https://trusted.bd.psu.edu to verify your remote connection permissions




Windows Remote Desktop App Instructions

Windows 10

Support note:  Microsoft has an issue with the Remote Desktop App and the copy\paste function.  If you need copy\paste, please follow the instructions for Windows to use the web interface with IE.

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:
 Go to your Windows Store and search for the Microsoft Remote Desktop app and install

Step 3: Open the Microsoft Remote Desktop App and select the settings icon



Under "User Account" select "Add Account"

Enter your username and password: Example:
psu-erie\abc123  (you must enter your credentials using the format psu-erie\xxxxx)

Select "Save"





Configure the Gateway by going to
"Gateway" - select "Add"

Enter:
gateway.psu-erie.bd.psu.edu

Select your account in the "User Account" area

select "Save"




Step 4: Setup the Remote Desktop settings by going to selecting  + and choosing to "Add a desktop"

For "PC Name"  ...enter your Penn State computer name - example (SOBHWP07000)

Select your account in the "User Account" area

select "
Save"






Step 5: Select "Desktops" and select your computer 

"Accept" the certificate prompt...



Step 6:
Log off your remote session when finished


Note:  Steps 1-4 are only required one time per semester for setup.  Once steps 1-4 are compete you can open the Remote Desktop App and select an Academic Cloud Service without prompts as noted in step 5.

 



Windows 8

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:
 Go to your Windows Store and search for the Microsoft Remote Desktop app

Install

Step 3: Open the Microsoft Remote Desktop App and Configure the Gateway by going to "Use a Remote Desktop Gateway server"

Enter:
gateway.psu-erie.bd.psu.edu





Step 4: Enter your Windows PC Name at the bottom

Step 4: Connect

 


MAC

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:
 Download  and open the free Microsoft Remote Desktop app for iPad

Step 3: Configure the Gateway by going to Settings -- Gateway

Enter:
gateway.psu-erie.bd.psu.edu

Choose:
Save



Step 4:
Setup the Remote Desktop settings by going to Remote Remote Desktops

Enter:
Your PC Name
Enter your credentials: Example: psu-erie\abc123

Choose: 
Save

Note: Any prompts for credentials need to have psu-erie\ included prior to your username.



Select remote on future uses





iPad

     

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:
 Download and open the free Microsoft Remote Desktop app for iPad

Step 3: Configure the Gateway by going to Settings -- Gateway

Enter:
gateway.psu-erie.bd.psu.edu

Choose:
Save




Step 4:
Setup the Remote Desktop settings by going to New Remote Desktop

Enter Connection Name: Remote (or whatever you want)
Enter PC Name:  YourPCcomputername
.psu-erie.bd.psu.edu
Enter your credentials: Example: psu-erie\abc123
Gateway:  Select gateway.psu-erie.bd.psu.edu


Choose: 
Save

Note: Any prompts for credentials need to have psu-erie\ included prior to your username.




Step 5: Available Remote Desktop services will be populated under Remote Desktops...please select "remote"  (example below)




Android

Step 1:
Go to https://trusted.bd.psu.edu to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:  
Download the free Microsoft Remote Desktop app for Android

Step 3:
Configure the Gateway by going to Settings -- Gateway

Enter:
gateway.psu-erie.bd.psu.edu

Enter your credentials: Example: psu-erie\abc123

Note: Any prompts for credentials need to have psu-erie\ included prior to your username


Choose:
Save (checkmark at top right)



Step 4: Setup the Remote Desktop settings by going to Remote Desktop

Enter a name for your connection: YourPC
Enter your PC Name:  YourPCname
Select the gateway from step 3: gateway.psu-erie.bd.psu.edu
Enter your credentials: Example: psu-erie\abc123
 
Note: Any prompts for credentials need to have psu-erie\ included prior to your username.

Choose: 
Save (checkmark at top right)


Step 5: Select the connection you just created in step 4 to connect