Penn State Erie Computer Center

Windows  MAC  iPad

Remote Desktop Service  (connecting to your Penn State computer)


Windows
(This service requires Internet Explorer)

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Desktop. (this is only required once a semester or when you change your Access account password)

Step 2:
Follow the Academic Remote Services link below to access your office computer. Please enter your account information using the following format:

psu-erie\youruserid
(Example: psu-erie\abc123)

Note: Any prompts for credentials need to have psu-erie\ included prior to your username.

Step 3: Select Remote Desktops.



Step 4: In the "Connect to:" field ...enter your Penn State computer name - example (SOBHWP07000)

Step 5: Choose 'connect' and Enter your credentials

Example
: psu-erie\abc123

Click the to go to: Academic Remote Services

        Note: if you experience an incorrect password please visit https://trusted.bd.psu.edu to verify your remote connection permissions



MAC

Penn State VPN client is required for remotely accessing Windows systems. For details on downloading and installing the VPN please visit... http://kb.its.psu.edu/node/891

The Microsoft Desktop Client for MAC is also required...please download at Remote Desktop for MAC OS X

             Details for configuration can be found.. here.


iPad

       Details for configuration can be found.. here.
    


 

Alternate\Manual connection information ...here